Refund policy

Returns
If you would like to return an item, please email aloha@lifeisswellhawaii.com and explain why, and we will respond with instructions. Claims deemed an error on our part are covered at our expense. Exchanges are at our discretion due to limited inventory.

Any claims for misprinted/damaged/defective items must be submitted within 14 days after the product has been received. For packages lost in transit, all claims must be submitted no later than 21 days after the estimated delivery date.

Our policy lasts 21 days. If 21 days have gone by since your item was postmarked to you, unfortunately we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same sale-able that you received it with all apparel tags attached.

You will be responsible for paying for your own shipping costs for returning your item. If we have made an error or the item is defective, you will receive a refund including the cost of your return shipping.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment.

Thank you for shopping with us!